Privacy Policy - Q8 Organic

Privacy Policy - Q8 Organic (2025)

The Q8 Organic application is committed to protecting user privacy and ensuring the confidentiality of personal data.

1. Data We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Address
• Order details
• Usage data through Google Analytics

2. How We Use the Data

The collected data is used for the following purposes:

• Account creation and management
• Processing and delivering orders
• Improving application performance
• Sending notifications and promotional offers

3. Data Sharing with Third Parties

Some data may be shared only when necessary with:

• Google Analytics for usage analysis
• MyFatoorah payment gateway for payment processing
• Delivery companies (name, phone number, and address only)

4. Data Protection

We apply high security standards to protect user data and prevent unauthorized access.

5. User Rights

Users have the right to:

• Edit their personal information
• Delete their account
• Disable notifications

6. Children's Privacy

The application is not intended for children, and we do not knowingly collect their data.

7. Changes to the Policy

We may update this policy from time to time, and users will be notified of any changes.

8. Contact Information

Email: Q8organic19@gmail.com

Phone: +965 94403090

Website: www.q8organic.com

Terms of Use - Q8 Organic

• Users must provide accurate and correct information during registration.
• Misuse of the application or products is prohibited.
• Q8 Organic reserves the right to cancel any order in case of errors.
• Prices or products may be modified without prior notice.
• Reselling products without prior approval is prohibited.

Return Policy - Q8 Organic

1. Return Period

Returns are accepted within 14 days from the date of receipt.

2. Conditions for Return Acceptance

• The product must be unopened.
• The product must be in its original condition.
• The product must be unused.

3. Non-Returnable Products

• Seeds
• Fertilizers
• Any product that has been opened

4. Return Process

• Contact us through the application or WhatsApp.
• The product will be inspected within 48 hours.
• Refunds will be processed within 3 to 7 days.

Shipping and Delivery Policy - Q8 Organic

• Delivery within Kuwait is completed within 24 hours.
• Delivery to GCC countries is completed within 5 days.
• Delivery fees vary depending on the area.
• A clear and accurate address must be provided.
• If the delivery driver cannot reach the customer after three attempts, the order may be canceled.